Alltech Office Solutions
Printer buying plus managed print.

Customer Portal

One place for devices, agreements, billing, quotes, and support.

Some device and billing data is seeded for the walkthrough, but the support path is real in the story: customers can always call Alltech when the next step needs a person.

Shared onboarding

3

Self-serve and quote-led records together.

Pending signature

1

Starter agreements ready to move.

Onboarding started

1

Kickoff and downstream setup already visible.

Portal ready

2

Accounts with customer-facing portal access staged.

Managed print flow

Public intake and named-account quotes now land in one onboarding pipeline.

These records are seeded and persisted for the walkthrough. The useful point is the handoff: every path gives Alltech the same company, agreement, onboarding, and support context.

Stable portal shell

West End Pediatrics

Maya Reynolds

Intake Submitted
Hardware path
Guidance requested
Mono
1,200
Color
0
Contract state
Draft
Portal access
Queued after Alltech review

North Creek Dental Group

Alicia Moreno

Pending Signature
Hardware path
New hardware requested
Mono
2,400
Color
350
Contract state
Pending Signature
Portal access
Ready

Cedar Point Property Management

Dana Wells

Onboarding Started
Hardware path
Existing fleet review
Mono
7,200
Color
650
Contract state
Active
Portal access
Ready

Walkthrough path

Devices, quotes, contracts, billing, and support stay in predictable places.

Plan A compatible

Quote-led acceptance does not move navigation around. Contracts remain visible, billing shows imported usage previews, and future live meter sync still has a clear home.

Managed accounts

7

Self-serve and sales-led records share the same shell.

Quotes

3

Sales-assisted work now converges here.

Contracts

4

Draft, signature-pending, and active states all remain visible.

Devices

11

Placeholder inventory is still ready for live sync.