Customer Portal
One place for devices, agreements, billing, quotes, and support.
Some device and billing data is seeded for the walkthrough, but the support path is real in the story: customers can always call Alltech when the next step needs a person.
April 2026 shows how Alltech reviews CPI billing before live DCA automation exists.
The goal is clarity, not surprise. Base service, included pages, overage, and any review holds stay visible so customers can understand the story before invoice delivery becomes automated later.
Accounts shown
5
Each summary is backed by the stored preview run.
Ready to bill
2
Active agreements with clean imported usage.
Needs review
3
Pending signature or exception cases remain visible.
Preview total
$680.35
Believable demo math, not a payment collection flow.
C-2003
North Creek Dental Group
Starter Color
Base service
$129.00
Monthly CPI coverage before overage.
Usage total
2,772
Imported pages for the month.
Overage
$19.35
Only pages above the included allowance.
Preview total
$148.35
What this month would look like before invoice issue.
Actual usage
Mono 2,430 · Color 342
Included before overage
Mono 1,500 · Color 250
Pending signature account kept in preview billing state.
Review hold
Prairie State Components
Alltech review in progress
Base service
$0.00
Monthly CPI coverage before overage.
Usage total
15,980
Imported pages for the month.
Overage
$0.00
Only pages above the included allowance.
Preview total
$0.00
What this month would look like before invoice issue.
Actual usage
Mono 13,880 · Color 2,100
Included before overage
Mono 0 · Color 0
Imported usage exists, but no contract-device mapping is active yet for billing.
Review hold
Summit Title & Escrow
Alltech review in progress
Base service
$0.00
Monthly CPI coverage before overage.
Usage total
1,944
Imported pages for the month.
Overage
$0.00
Only pages above the included allowance.
Preview total
$0.00
What this month would look like before invoice issue.
Actual usage
Mono 1,860 · Color 84
Included before overage
Mono 0 · Color 0
Missing device mapping blocks invoice generation.
C-2002
Cedar Point Property Management
Office Mixed
Base service
$249.00
Monthly CPI coverage before overage.
Usage total
6,474
Imported pages for the month.
Overage
$0.00
Only pages above the included allowance.
Preview total
$249.00
What this month would look like before invoice issue.
Actual usage
Mono 5,870 · Color 604
Included before overage
Mono 6,000 · Color 750
Coverage stays inside the included page allowance.
C-2001
Harborview Law Office
Office Mixed
Base service
$249.00
Monthly CPI coverage before overage.
Usage total
9,496
Imported pages for the month.
Overage
$34.00
Only pages above the included allowance.
Preview total
$283.00
What this month would look like before invoice issue.
Actual usage
Mono 9,400 · Color 96
Included before overage
Mono 6,000 · Color 750
Second device usage is rolled into the office-level billing preview.
What is live vs mocked
1. Meter reads are imported from a monthly batch for the demo, not synced from PrintFleet yet.
2. The preview checks company, device, and contract mappings before usage can become billable.
3. Invoice delivery and payment collection are intentionally outside this walkthrough.
Service-first note
If something does not look right, Alltech reviews the usage before issuing billing. The exception path stays visible on purpose so customers know a real team is watching the account, not hiding unresolved data.