Customer Portal
One place for devices, agreements, billing, quotes, and support.
Some device and billing data is seeded for the walkthrough, but the support path is real in the story: customers can always call Alltech when the next step needs a person.
9314500635
Best path for urgent printer issues, intake questions, or kickoff scheduling.
thecaseyburesh@gmail.com
Good for follow-up details after the first conversation.
thecaseyburesh@gmail.com
Use this when pricing, timing, or equipment recommendations still need a human review.
Human help stays visible
Digital account steps do not remove the phone-first safety net.
The prototype now has 3 persisted onboarding records, but the motion still reflects the live business: call Alltech when the fleet is unclear, when a contract question needs explanation, or when support has to take over before onboarding is complete.
Call first when the office already has devices in place, meter history is unclear, or the client wants a recommendation before any paperwork is sent.
Pending-signature accounts stay visible in the portal, but Alltech can still walk the customer through the agreement, timing, and next billing milestone by phone.
Once onboarding starts, the support path remains the same place for kickoff questions, supply escalation, and follow-up after the first device lands.